I see we've lost another team manager on the second floor. That campaign must have some sort of record now. Over the few months that they have been running they have lost a lot of team managers.
Greg. Went within days of the campaign starting.
Sarah. Moved into real time CMS watch.
Alan. Was moved on to the campaign against his wishes and promptly went looking for a new job.
Alina. Moved down to Alans' old post so possibly doesn't count.
John. Apparently sacked.
Rafferty. Moved down to being an agent.
And just a few days a go we had Aaron, who was an external candidate, leave after just a few weeks saying this was not what he signed up for.
Team managers come and go like any other group of employees but to have around 50% turnover in 9 months is shocking. I had one of these former team managers, Alan, explain to me while he was still here that he could not do his job in anything like his thirty-seven and a half hour working week. He said it took between forty-five and fifty hours. Now I know this is not because Alan was a slacker. Quite the opposite he was a hard grafter and in my, totally unqualified, opinion he was operations manager material. The other thing I have gleaned is that the team managers spend a lot of their time not managing their teams and instead dealing with large numbers of customers and dealing directly with the client too. What's more is I understand that despite it being impossible to do their job in their standard hours they are not able to claim overtime either. I don't suppose anyone is going to cry at two or three hours here and there but ten hours a week every week? No wonder they drop like flies.
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